Task Force on Staff Engagement


Task Force Recommendations and Action Steps

The 2019 action steps from the task force recommendations include:

Organizational Change

  • Conduct training with campus leaders on change principles (this occurred at the annual retreat on 9/16/2019)
  • Endorse best practices with campus leaders such as regular all-hands meetings and two-way communication mechanisms

Performance Management

  • Update individual development plan documents
  • Pilot supervisor training with 50 supervisors from selected areas across campus to receive specific training, as well as collaborating to define behavioral characteristics of rating levels for each position in their areas

Career Development

  • Integrate staff development into the new strategic plan
  • Produce communications pieces highlighting staff
  • Integrate UC, UCR, and Career Tracks resources for career mapping into employee orientations (see the new orientation presentation with these resources here)
  • Update websites and individual development plan documents to include career mapping resources

The full report and recommendations from the Task Force is available here:

Download the report here 

Charge to the Task Force

High levels of engagement impact employee retention and improve organizational performance. Chancellor Wilcox launched the Task Force on Staff Engagement in May 2018 to identify opportunities to enhance staff engagement and develop recommendations for additional actions to increase staff engagement at UCR.

In 2012, UC initiated periodic administration of a survey of non-represented staff to measure employee engagement. The most recent survey was conducted in 2017. In January 2018, an open forum was held at UCR to share both system-wide and campus results, and to obtain feedback about priorities for campus staff.  

Joining the Conversation

All staff were invited to participate in the conversation about improving staff engagement on campus. The Task Force developed a set of preliminary recommendations and solicited feedback from campus groups. Town halls were held between Sept.19 and Oct. 29, 2018. 

A summary of the preliminary recommendations and discussion questions is available in English and Spanish:

Download the document 


SE Task Force Timeline


The task force reviewed results from the 2017, 2015 and 2012 surveys as well as recent campus input from the January 2018 forum and from the 2017 “Campus Conversations.” Informed by these data, the task force has identified best practices, proposed opportunities for improvements at UCR, and developed recommendations for campus actions to address issues raised by staff, with a goal of increasing staff engagement.  


The task force met twice a month for approximately six months, and put forth recommendations to the Chancellor in December, 2018.  

Learn more about the Staff Engagement Task Force's plan.



My UC Career
Career Tracks Job Standards
UCR HR Website
UCR Staff Assembly Website
2017 Staff Engagement Survey Results
UCR Today story on Staff Engagement Survey results forum


Task Force Membership

Julie Salgado (co-chair)
CHASS Event Services Coordinator

Jadie Lee (co-chair)
Associate Vice Chancellor for Human Resources

Abril Chavando
Credential Analyst, University Extension

Teri Eckman
Associate Director, Information Technology Solutions

Jeff Girod
Director, CHASS Marketing and Communications

Kenneth Grombacher
HVAC/R and Food Services Supervisor

Kim Huynh
TAPS Events Coordinator, Business and Administrative Services

Fahd Mantara
Financial Services Coordinator, Enrollment Services

Brooke Rodriguez
Human Resources & Payroll Coordinator, School of Medicine

Jason Rodriguez
Financial Analyst, Financial Planning & Administration

Veronique Rorive
Assistant Director, UC Mexico Initiative

Suzy Sharweed
Academic Advisor Lead, College of Humanities and Social Sciences

Kim Underhill
Student Services Advisor, Bourns College of Engineering

John Valdez
Financial and Administrative Officer, Student Affairs

Wilhelmina Van de Ven
Staff Research Associate, College of Natural and Agricultural Sciences

Robert Wolfer
Information Technology Manager, Graduate School of Education


Contact Information

For more information, please contact staffengagement@ucr.edu; Julie Salgado (julie.salgado@ucr.edu); or staff support Beth Claassen Thrush (elizabeth.thrush@ucr.edu).